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Next Steps at My Solitaire - Step 2
 
  Free Shipping, 30-Day Returns & Buy-Back / Trade-Up Programs

At My Solitaire we are committed to providing our customers better value, quality, service, and selection of jewelry from any other on-line or brick and mortar jeweler. After you have placed the order our commitment continues on to ensure that your ring an/or gift arrives quickly and safely at your door step.

Where can you get expert advice and assistance on your purchase?

My Solitaire customer service representatives have years of experience in the diamond, gemstone and jewelry industry. They will answer any question you have and help you find the perfect gift or ring. If you are un-satisfied with their answer, demand to speak with one of the founders and they will be more than willing to answer your concerns.
  Do you have any special requests?

Call our customer service department and let them know what your requests are. They will be more than willing to accommodate you (of-course in reason).

Our customer service is open 9AM to 7PM Eastern Standard Time on weekdays and 10AM to 5PM Eastern Standard Time on weekends and holidays.

Do you have a question when our customer service department is closed?

Send us an email at customerservice@mysolitaire.com and more than likely we will reply back to you in a few hours.

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